We are looking for someone who has strong experience in selling to I.T. decision makers. Our ideal candidate will have at least an Associates Degree in I.T. or Computer Networking or equivalent work experience.

Outside Sales experience is a must.

Duties include, but are not limited to;

• Maintaining relationships with existing customers through regular review visits
• Visiting potential customers to demonstrate products and gain new markets
• Acting as a contact between a company and its existing and potential markets
• Contacting clients to negotiate terms of an agreement and conclude sales
• Gathering market and customer information
• Negotiating variations in price, delivery and specifications with managers
• Advising on forthcoming product/service developments and discussing special promotions
• Gaining a clear understanding of customers' businesses and requirements
• Closing sales

Certifications such as: Microsoft, A+, or Cisco are an advantage. Other qualities necessary to be considered are; professionalism, responsibility, and personality.

We offer a competitive salary and commission structure, medical, dental, and 401k.

If this sounds like you please e-mail us your resume, and a short paragraph on why you would like to be considered for this position.

This senior-level professional is a seasoned individual producer who applies an advanced, in-depth knowledge of technical concepts, practices and procedures. Incumbents are fully competent to work on complex assignments and perform a full range of technical support activities. The incumbent may act as a member of quick-response user-support team and will often work under demanding deadlines, operating independently to resolve complex end-user problems. Errors will likely cause visible delay, expense and/or disruption to the end-user. May act as a functional/team leader. Individuals must be able to use mature judgment in assigning personnel without causing unnecessary delay to client.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced.

Researches, tests, evaluates, and recommends technology, platform, network systems and/or other related services.

Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system , using various types of equipment.

Conducts surveys to determine user needs.

Analyzes test data and recommends hardware or software for purchase.

May design and develop complex software interface programs.

May write technical specifications to send to vendors for bid.

Assists users to identify and solve complex data and/or voice or other communication problems.

Develops and writes procedures for installation, use, and

Responsibilities may encompass: operating systems programming, LAN administration, hardware and software technical support analysis, communications and network systems analysis, configuration management, general end-user support and training, microsystems analysis, data security analysis, software quality assurance and testing, office automation, network operations, information systems auditing, production control analysis, and technical library support.

Senior level may provide functional guidance for tasks or individuals.

Participates with others in technical proposal process.

May assist others during technical presentations to Edge I.T. management and/or clients.

Education and Typical Years of Experience
Bachelor’s degree in a related field, or equivalent work experience.

Minimum of 5-7 years of related technical support experience. Requires advanced knowledge and experience in a full range of technology platforms and systems.

Special Requirements
Working knowledge of Cisco VoIP Equipment including Call Manager, Unity, Cisco Gateways Design and Configuration experience with QOS techniques Cisco CCVP Certification a plus Experience with Network Management and Monitoring tools specific to VoIP Experience with Active Directory, Exchange a Plus Knowledge of Microsoft XP, Server 2003, Linux, Solaris

This senior-level professional is a seasoned individual producer who applies an advanced, in-depth knowledge of technical concepts, practices and procedures. Incumbents are fully competent to work on complex assignments and perform a full range of technical support activities. The incumbent may act as a member of quick-response user-support team and will often work under demanding deadlines, operating independently to resolve complex end-user problems. Errors will likely cause visible delay, expense and/or disruption to the end-user. May act as a functional/team leader. Individuals must be able to use mature judgment in assigning personnel without causing unnecessary delay to client.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced.

Works with other support groups to test, evaluate, and recommend technology, platform, operating systems and/or other related services.

Assists users to identify and solve complex data and/or voice or other communication problems. Prior senior level helpdesk experience is desired.

Responsibilities may encompass: VPN client support, support for broadband and dial-up networking, Windows operating system troubleshooting, workstation imaging using Norton Ghost, support of Lotus Notes client, support of Microsoft Office Suite, support of Symantec anti-virus, support of Citrix Metaframe client, troubleshooting HP/Xerox printer issues, LAN administration and general end-user support and training.

Knowledge of Peregrine Service Center, Netilla, IIS, Windows Active Directory and Cisco switches/hubs is a plus.

Candidates must be highly motivated and able to function independently or as part of a team with minimal supervision in a past-paced level two support arena while adhering to set service level agreements.

Senior level may provide functional guidance for tasks or individuals.

May assist others during technical presentations to Edge I.T. management and/or clients.

Education and Typical Years of Experience
Bachelor’s degree in a related field, or equivalent work experience.

Minimum of 3-5 years of related technical support experience. Requires advanced knowledge and experience in a full range of technology platforms and systems.

Special Requirements
Senior Help Desk Experience VPN Client Support a plus Support of broadband and Dial-up Windows XP OS troubleshooting Strong software troubleshooting Norton Ghost Lotus Notes Microsoft Suite Symantec Anti-Virus Working knowledge of Citrix terminal server environment Knowledge of IBM hardware - Laptop/Desktop/ Troubleshoot print issue - HP/Xerox Working knowledge of Windows 2000 Active Directory environment Knowledge of Peregrine/Netilla a plus Experience with Hewlett Packard Printers -A MUST

A fully qualified technician, the Field Service Technician applies a broad working knowledge of electronics to a wide variety of assignments through the application of technical concepts, practices and procedures. The incumbent generally is a member of quick-response customer support team and works on moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware/software equipment problems, and to set up, install, configure, maintain, relocate, and/or repair a variety of electronic computing and communications equipment, software and/or peripherals. Works with general oversight on more complex assignments.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Position requires a responsible, reliable and quick-to-respond technical professional to provide varied maintenance duties for transportation systems. Installs, checks out, operates, maintains, repairs, and modifies equipment. Implements preventive maintenance process and keeps performance and maintenance records on equipment. Additionally, participates in the initial installation phase of a project.

Performs routine duties in the electronic, mechanical, electromechanical, or optical areas. Calibrates, adjusts, tests, and maintains equipment, components, devices, or systems. Works from written or verbal instructions. May operate equipment; perform limited amount of troubleshooting and well defined problem identification; perform calibration and alignment checks, reporting data in prescribed format.

Must have a good knowledge of the following equipment: DVOM (Digital Volt-Ohm Meter), Ocilloscopes, Amp-Probes and Communication Break-out Boxes. Must be familiar with Logic pulsers and probes, Communication protocol analyzers, LAN Sniffers, Power Quality Monitors and Computer Based Testing (Checkit). Should possess a mechanical aptitude towards using hand tools to include, but not limited to: drill motors, band saws, screw drivers (manual and electric), hammer drills, and crimpers.

Fulfills work orders/service calls to install, maintains and/or repairs traffic loops, Cameras, video systems, computer equipment and peripherals, including, but not limited to the following:

Troubleshoots hardware, software, and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties.

May troubleshoot related communications problems; e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and wire closets/MAUs. Takes appropriate corrective action, interfacing with vendor, carrier, client and Edge I.T.’ staff as necessary.

Performs preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of video components, microprocessor components, peripherals and associated/designated communications and information management equipment. Majority of work is completed at roadside locations

adjacent to traffic intersections.

Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at Traffic Equipment site locations. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc.

Maintains work order documentation, technical schematics and diagrams.

May assist in providing training to other technicians.

Must be willing to travel to various areas for installation and service to assigned systems.

Duties may require physical exertion, including reaching, carrying and lifting heavy equipment, up to 65 pounds. Duties require on-call accessibility, occasional after hours activity and travel (10–20%).

Must have own vehicle and valid drivers license.

Education and Typical Years of Experience
Vocational, trade school, or military technical training or an associate degree in electrical, electronics technology, or equivalent work experience. 3-5 years progressively responsible experience, demonstrating familiarity with a broad range of electronic equipment. Video Component, CCTV experience, traffic control systems, and radar equipment experience is desired..

This senior-level professional is a seasoned individual producer who applies an advanced, in-depth knowledge of technical concepts, practices and procedures. Incumbents are fully competent to work on complex assignments and perform a full range of technical support activities. The incumbent may act as a member of quick-response user-support team and will often work under demanding deadlines, operating independently to resolve complex end-user problems. Errors will likely cause visible delay, expense and/or disruption to the end-user. May act as a functional/team leader. Individuals must be able to use mature judgment in assigning personnel without causing unnecessary delay to client.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Duties require a variety of strong computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary depending upon the end-user(s) serviced.

Researches, tests, evaluates, and recommends technology, platform, network systems and/or other related services.

Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system , using various types of equipment.

Conducts surveys to determine user needs.

Analyzes test data and recommends hardware or software for purchase.

May design and develop complex software interface programs.

May write technical specifications to send to vendors for bid.

Assists users to identify and solve complex data and/or voice or other communication problems.

Develops and writes procedures for installation, use, and

Responsibilities may encompass: operating systems programming, LAN administration, hardware and software technical support analysis, communications and network systems analysis, configuration management, general end-user support and training, microsystems analysis, data security analysis, software quality assurance and testing, office automation, network operations, information systems auditing, production control analysis, and technical library support.

Senior level may provide functional guidance for tasks or individuals.

Participates with others in technical proposal process.

May assist others during technical presentations to Edge I.T. management and/or clients.

Education and Typical Years of Experience
Bachelor’s degree in a related field, or equivalent work experience.

Minimum of 5-7 years of related technical support experience. Requires advanced knowledge and experience in a full range of technology platforms and systems.

Special Requirements
Exchange 2003 specialist, with clustering skills. Requires experience working with Active Directory (AD). BlackBerry, Share Point Portal, NetIQ support, RightFax, and/or VB scripting experience would be a plus.